Who we are

At Wallecube, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our customer services.

By using our site or placing an order, you agree to the practices described in this policy.

Information We Collect

We collect information in several ways to provide better service and improve your shopping experience.

a. Information You Provide Directly

  • Name, email address, phone number, and shipping/billing address
  • Payment details (processed securely via third-party payment gateways)
  • Messages or inquiries sent through our Contact Us form or support channels

b. Information Collected Automatically

When you browse our website, we may collect:

  • IP address and general location (country, city)
  • Device type and browser information
  • Pages visited, time spent, and navigation behavior
  • Cookies and analytics data (for performance and personalization)

We do not collect sensitive personal data unless required for payment or legal compliance.

How We Use Your Information

We use your data only for legitimate business purposes, including:

Complying with applicable laws and regulations

Processing and delivering your orders

Providing customer support and responding to inquiries

Sending order confirmations, shipping updates, or relevant notifications

Improving our website, products, and user experience

Offering personalized recommendations and promotional offers (only with your consent)

Payment and Security

We never store full credit card or payment information on our servers.
All transactions are handled through secure, PCI-compliant payment processors (e.g., PayPal, Stripe, or regional equivalents).

Your personal and payment data are transmitted using SSL encryption to ensure maximum protection.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Keep your shopping cart and session active
  • Analyze website traffic and performance
  • Remember your preferences for future visits

You can manage or disable cookies in your browser settings. However, some features may not function properly if cookies are disabled.

How We Share Information

We do not sell or rent your personal information.
We may share limited data only with trusted partners who help us operate our business, such as:

  • Shipping and logistics providers (for order delivery)
  • Payment gateways (for secure transactions)
  • Email or marketing service providers (for order updates and notifications)

All partners are required to comply with strict data protection standards.

Your Rights

Depending on your region (e.g., EU, UK, California), you have the right to:

  • Access and review the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request data portability (a copy of your data)
  • File a complaint with your local data protection authority

To exercise these rights, contact us at privacy@[yourbrand].com.

Marketing and Communication Preferences

You can opt out of promotional emails at any time by clicking the “Unsubscribe” link in our messages or contacting us directly.
We will still send essential updates, such as order confirmations or shipping notifications.

Policy Updates

We may update this Privacy Policy from time to time to reflect new laws or changes in our operations.
The latest version will always be available on this page, with the effective date clearly shown at the top.